Shipping Policy – Stanlea

We want getting your Stanlea items to be easy. Here’s what you need to know about how we ship your orders.

1. When We Send Your Order

Most orders are packed up and shipped within 1–3 business days after you pay. If it takes longer (like during busy times), we’ll email you to let you know.

2. When You’ll Get It

Once your order ships, it usually arrives in 6–12 days. This is the same no matter where you are in the world.

• Track Your Package: We’ll send you a tracking number as soon as your order is on its way. Use it to check where your package is.
• Delays Happen: Sometimes things like bad weather or customs can slow things down. If that happens, we’ll help track it down—just email us.

3. Shipping Costs

Shipping is free everywhere—no minimum order, no extra fees.

4. Where We Ship

We ship to almost every country. If you’re not sure, email [email protected] and we’ll check for you.

5. Check Your Address

Make sure your shipping address is right when you order. We can’t fix it after your order ships, and we’re not responsible for packages sent to the wrong place. If you mess up, email us right away—we’ll try to help.

6. Lost or Missing Packages

• If your package says “delivered” but you don’t have it, check with neighbors or your local post office first.
• If it’s really missing, email us within 7 days of the delivery date. We’ll either send a new one or give you a refund.

7. Customs and Taxes

Some countries charge extra fees (like customs or taxes) when your package arrives. That’s up to you to pay—check with your local customs office to find out more.

8. Changes to This Policy

We might update this policy sometimes. When we do, we’ll change the “Last Updated” date below. Check back if you want to see the latest.

9. Contact Us

Any questions about shipping? Email [email protected]—we’re happy to help.