Privacy Policy – Stanlea

At Stanlea, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (www.stanlea.com), purchase our products, or interact with our services. By using our website or engaging with us, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identification Information: When you place an order, create an account, or contact us, we may collect your name, email address (e.g., [email protected] for communications), phone number, shipping and billing addresses.
  • Payment Information: To process your orders, we collect payment details such as credit/debit card numbers or other payment method information. Please note that we do not store full payment details on our servers; this information is securely processed by third-party payment processors (e.g., PayPal, Stripe) who adhere to strict security standards.
  • Website Usage Data: We automatically collect information about your interaction with our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This data is collected using cookies and similar tracking technologies (see Section 3 for more details).
  • Communications Data: If you contact us via email, phone, or through our website, we may retain records of your communications to assist with your inquiries and improve our services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Process and Fulfill Orders: We use your contact and payment information to process your purchases, ship your orders, and send you updates about your order status (e.g., confirmation, shipping details).
  • To Improve Our Services: We analyze website usage data to understand how visitors interact with our site, identify areas for improvement, and enhance the overall user experience.
  • To Communicate With You: With your consent, we may send you promotional emails about new products, special offers, or company updates. You can opt out of these communications at any time by following the unsubscribe link in our emails.
  • To Provide Customer Support: We use your information to respond to your questions, resolve issues, and provide personalized support.
  • To Comply With Legal Obligations: We may use or disclose your information to comply with applicable laws, regulations, or legal processes.

3. Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device—to enhance your browsing experience. Cookies help us remember your preferences (e.g., language settings), track your cart, and analyze website traffic. You can manage your cookie preferences through your browser settings, but disabling cookies may limit some features of our website.

We may also use third-party analytics tools (e.g., Google Analytics) to collect and analyze website usage data. These tools may use cookies or other tracking technologies to provide us with insights into user behavior.

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure Sockets Layer (SSL) encryption for data transmitted between your device and our website.
  • Restricted access to personal information by authorized personnel only.
  • Regular security audits and updates to our systems and processes.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to taking reasonable steps to safeguard your data.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that assist us with business operations, such as payment processing, shipping, and email marketing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Authorities: As required by law, to comply with a court order, or to protect our rights, property, or the safety of our customers or others.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you by contacting us at [email protected].
  • Correction: If you believe your information is inaccurate, you can request to update or correct it.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations (e.g., retaining records for tax purposes).
  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in our messages or contacting us directly.

To exercise these rights, please send a request to [email protected] with your name and contact information, and we will respond within a reasonable timeframe.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will revise the “Last Updated” date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Email: [email protected]